"This book makes a case for applying the principles of design thinking to real-world health care challenges. As health care systems around the globe struggle to expand access, improve outcomes, and control costs, Health Design Thinking offers a human-centered approach for designing health care products and services, with examples and case studies that range from drug packaging and exam rooms to internet-connected devices for early detection of breast cancer. Written by leaders in the field--Bon Ku, a physician and founder of the innovative Health Design Lab at Sidney Kimmel Medical College, and Ellen Lupton, an award-winning graphic designer and curator at Cooper Hewitt Smithsonian Design Museum--the book outlines the fundamentals of design thinking and highlights important products, prototypes, and research in health design. Health design thinking uses play and experimentation rather than a rigid methodology. It draws on interviews, observations, diagrams, storytelling, physical models, and role playing; design teams focus not on technology but on problems faced by patients and clinicians. The book's diverse case studies show health design thinking in action. These include the development of PillPack, which frames prescription drug delivery in terms of user experience design; a credit card-size device that allows patients to generate their own electrocardiograms; and improved emergency room signage. Drawings, photographs, storyboards, and other visualizations accompany the case studies." --Amazon.com

• Human centered
• Empathy
• Codesign
• Social determinants
• Creative mindset
• Questioning
• Visualizing
• Prototyping
• Storytelling
• Design workshop
• Design sprint
• Collaborative design sprint
• Brainstorming
• Interviewing
• Listening session
• Persona
• Role-play
• Simulation
• Storyboard
• Journey map
• Project board
• Information graphics
• Occupancy survey
• Spatial data mapping
• Device design
• Service design
• Pharmacy redesign
• Surgical procedure trays
• Foley catheter kit
• Hospital garments
• Hospital hacks
• Rethinking PPE
• Evolution of ultrasound
• Monitoring health remotely
• Telehealth service
• Augmented reality telehealth platform
• Rethinking ventilators
• iBreastExam
• Newborn Phototherapy
• SMS service for Covid-19 assistance
• Digital health record
• Clinical trial design
• Informed consent
• Visual health history
• Shared decision-making
• Personalized asthma care
• Demand for chlorhexidine
• Targeting trachima
• Emergency department signage
• Exam room
• Labor and delivery unit
• Cholera treatment center
• Field hospital ICU prototype
• Sensory arts garden
• Famous last words
• Health design lab
• Medical futures lab
• Health design curriculum
• 3D printing