Book

The encyclopedia of restaurant training: a complete ready-to-use training program for all positions in the food service industry

by  Lora Arduser / Douglas Robert Brown

Table Of Contents

  • The labor problem in the food service industry
  • Finding, recruiting and hiring first-rate food service employees
  • Post-hiring procedures, effective management and communication
  • Motivating employees and monitoring performance
  • Developing and implementing a training program
  • Evaluating the ongoing training program
  • Choosing and rewarding your trainers
  • The one-on-one training method
  • Group training, learning and presentations
  • Front-of-the-house training: host/hostess
  • Front-of-the-house training: waitstaff
  • food service
  • Front-of-the-house training: waitstaff
  • alcohol service
  • Back-of-the-house training: kitchen staff
  • General restaurant policies and HACCP & sanitation training
  • General restaurant positions: job description templates

Subject

Employees Training of / Hospitality industry

Details

Published Ocala, FL : Atlantic Pub. Group, 2005
Language English
Material 1 v. (various pagings)
ISBN 0910627347 / 9780910627344
Location
TX 911.3 .T73 A677 2005 C.1
TCDC Bangkok - Reference Collection(Encyclopedias)
TX 911.3 .T73 A677 2005 C.2
TCDC Chiang Mai - Reference Collection

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