Implementing virtual reference services

Virtual reference services : considerations and technologies Beth Thomsett-Scott
Brian C. Gray
Sidney Lowe and Darcy Del Bosque
Beth Thomsett-Scott
Tom Peters, Lili Luo, and Lori Bell
Kris Johnston Using twitter for virtual reference services /rEllen Hampton Filgo
Using Google voice and chat for reference at the Kelvin Smith Library Virtual reference at UNLV Libraries : from infancy to popular student service Instant messaging for virtual reference Embedded librarians using Web 2.0 services for reference /rEllen Hampton Filgo
My info quest : a national text reference message service AskColorado : a collaborative virtual reference service

Part of Series LITA guide ;

Published Chicago, IL : ALA TECHSOURCE, an imprint of the American Library Association, 2013

Language English

Material xi, 152 p. ;

ISBN 1555708994 / 9781555708993

Z 711.45 .D47 I346 2013

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